Quality Management: Tools, Methods and Standards \
Quality Management: Tools, Methods and Standards \
Guido Orzes \ Marco Sartor
- Boston : Emerald Publishing Limited, c2019.
- ix, 83 p. ; 23 cm.
Includes bibliographical references and index.
Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure.
9781787698031
2008044482
Medical offices--Management.
Medical care--Quality control.
Quality Assurance, Health Care--organization & administration.
Practice Management--organization & administration.
R728 / .Q35 2019
610.68 S.M.Q 2019
Includes bibliographical references and index.
Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure.
9781787698031
2008044482
Medical offices--Management.
Medical care--Quality control.
Quality Assurance, Health Care--organization & administration.
Practice Management--organization & administration.
R728 / .Q35 2019
610.68 S.M.Q 2019