Lean daily management for healthcare : a strategic guide to implementing lean for hospital leaders /
Brad White.
- xxv, 189 pages ; 24 cm.
Impact of quality -- The role of leadership -- Connecting with the customer -- Finding the right guide -- Engaging the front line -- Developing management -- Establishing direction -- Cascading strategy -- Discharge process -- Emergency department -- Operating rooms -- Outpatient clinics -- Quality -- Patient satisfaction.
9781498758987
2015050131
Health Facility Administration--methods Health Services Administration Efficiency, Organizational Total Quality Management