TY - BOOK AU - White,Brad TI - Lean daily management for healthcare: a strategic guide to implementing lean for hospital leaders SN - 9781498758987 AV - RA971 .W476 2016 U1 - 362.1068 W . B . L 2016 23 PY - 2016/// CY - Boca Raton, FL PB - CRC Press KW - Health Facility Administration KW - methods KW - Health Services Administration KW - Efficiency, Organizational KW - Total Quality Management N1 - Impact of quality -- The role of leadership -- Connecting with the customer -- Finding the right guide -- Engaging the front line -- Developing management -- Establishing direction -- Cascading strategy -- Discharge process -- Emergency department -- Operating rooms -- Outpatient clinics -- Quality -- Patient satisfaction ER -