01848cam a22003974a 4500 15493264 OSt 20260605150842.0 081020s2009 cou b 001 0 eng 2008044482 ‎9781787698031 15493264 (DNLM)101487059 DNLM/DLC DLC DLC pcc R728 .Q35 2019 610.68 S.M.Q 2019 22 Quality Management: Tools, Methods and Standards \ Guido Orzes \ Marco Sartor Boston : Emerald Publishing Limited, c2019. ix, 83 p. ; 23 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references and index. Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure. Medical offices Management. Medical care Quality control. Quality Assurance, Health Care organization & administration. Practice Management organization & administration. Sartor, Marco Orzes, Guido 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 0 391 391 0 0 ddc 0 0 MAIN MAIN BUS 2026-06-05 0 610.68 S.M.Q 2019 1663 2026-06-05 15:08:59 2026-06-05 BK