TY  - BOOK
AU  - Sartor, Marco 
AU  - Orzes, Guido 
TI  - Quality Management: : Tools, Methods and Standards \
SN  - ‎9781787698031
AV  - R728 .Q35 2019
U1  - 610.68 S.M.Q 2019 22
PY  - 2019///
CY  - Boston
PB  - Emerald Publishing Limited
KW  - Medical offices
KW  - Management
KW  - Medical care
KW  - Quality control
KW  - Quality Assurance, Health Care
KW  - organization & administration
KW  - Practice Management
N1  - Includes bibliographical references and index; Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure
ER  -