@book{445,
	author = {Futrell, Charles M.},
	title = {Fundamentals of selling :},
	publisher = {McGraw-Hill/Irwin,},
	year = {[2014]},
	address = {New York, NY :},
	edition = {Thirteenth edition.},
	url = {http://www.loc.gov/catdir/enhancements/fy1307/2012051445-d.html}
}