@book{9,
	author = {Bowersox, Donald J. and Closs,David J.},
	title = {Supply chain logistics management /},
	publisher = {McGraw-Hill,},
	year = {c2013.},
	address = {New York :},
	edition = {4th ed.},
	note = {Includes indexes.},
	url = {http://www.loc.gov/catdir/enhancements/fy1205/2011030996-d.html}
}