Quality Management: Tools, Methods and Standards \ Guido Orzes \ Marco Sartor
Material type:
TextPublication details: Boston : Emerald Publishing Limited, c2019.Description: ix, 83 p. ; 23 cmContent type: - text
- unmediated
- volume
- 9781787698031
- 610.68 S.M.Q 2019 22
- R728 .Q35 2019
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Capital Universities Foundation Library (CUFL) School of Business (QMU) | 610.68 S.M.Q 2019 (Browse shelf(Opens below)) | Available | 1663 |
Includes bibliographical references and index.
Design and implement a quality management system that leads to the improvement of health care delivery and ensures patient safety -- Managing patient satisfaction and customer service programs -- Benchmarking practice performance -- Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality -- Managing staff, business, and equipment credentialing and licensure.
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